FAQ

RETURNS ♡

Each product from Faithful Paws Co. is handmade and therefore we are unable to accept returns at this time.  If you come across any problems with your order please feel free to reach out to us and we will do everything we possibly can to address and fix the issue. 

 

INTERNATIONAL SHIPPING ♡

We do offer international shipping! However we can not guarantee that you will not be responsible for paying extra charges such as custom taxes or duties.

 

PROCESSING TIME ♡

Our current processing time is 7-14 business days.  This ensures the highest quality product for you! You will receive an order confirmation & shipping confirmation, so that you will be able to track your happy mail! 

 

CONTACT INFORMATION ♡

Please feel free to reach out with any comments or questions at any time! You can reach us at faithfulpawsco@gmail or DM us @faithfulpawsco on instagram!